This Privacy Policy forms an integral part of the Terms of Use of PizzaHap ("App"), operated by GOBT ("we", "us", "our"). It explains how we collect, process, store, and protect your personal data in accordance with applicable Indian laws including the Digital Personal Data Protection Act, 2023. By using the app, you agree to this Privacy Policy.
We process your personal data only where we have a valid lawful basis under applicable law.
We do not sell your personal data. Data may be shared only in the limited circumstances listed below.
| Data Type | Retention Period |
|---|---|
| Account Data | Duration of account + 3 years |
| Order Data | Duration of account + 2 years |
| Financial Data | 7 years |
| Support Data | 1 year |
Under applicable Indian data protection law, you have the following rights regarding your personal data. To exercise any of these rights or to request account deletion, contact us at info@gobt.in.
Your GPS location is used exclusively for delivery purposes. Location data is never shared with advertisers or used for any marketing purpose outside of fulfilling your order.
We may send you push notifications and SMS messages for order updates and status changes. Promotional notifications are sent only with your explicit consent, which you may withdraw at any time through the app settings.
We implement industry-standard technical and organisational measures to protect your personal data, including:
The PizzaHap app is not intended for users under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately at info@gobt.in so we can delete it.
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. When we make significant changes, we will notify you through the app or via email. The effective date at the top of this page will always reflect the latest version. Continued use of the app after any update constitutes acceptance of the revised policy.
For any privacy-related queries, requests, or complaints, please reach out to our team:
PizzaHap Privacy Team